Book here and pay
10% less
than on Booking.com!
Check rooms and rates
From100US$ /night
Check-in
11Dec2025Select date
Check-out
12Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

36 Le Duc Tho Street, My Dinh 2 Ward, Nam Tu Liem District, Hanoi, Vietnam, 10000
-
Near Keangnam Landmark Tower
Perfect
8.6
9.1
/10
4.4
4.4
/5

Sheraton Hanoi West features a dedicated conference floor and a diverse range of amenities. This 5-star hotel offers an array of comfort and services with 519 individually furnished rooms, a full-service spa, and a well-equipped gym. The hotel caters to both business and leisure travelers.

Rooms & Amenities

Rooms include modern features such as air conditioning, parquet flooring, and flat-screen TVs. Many rooms provide city views, while suites offer the comfort of executive lounge access. Guests can also enjoy thoughtful touches like laptops-friendly workspaces and pillow menus.

Dining Options

Lackah, the all-day dining restaurant, features a 360-degree open kitchen and serves both international and locally inspired dishes, including famous Vietnamese noodle 'Pho' and 'Bun Cha'. Guests can enjoy meals indoors or outdoors with views overlooking the courtyard by the pool.

Leisure & Business

Leisure facilities include a full-service spa offering massages, body treatments, and facials, alongside a fitness center. Notable nearby landmarks such as Thu Le Zoo and Cau Giay Park are accessible for exploration. The hotel also features a dedicated conference floor with seven meeting rooms.

Location & Transportation

Sheraton Hanoi West is positioned within a vibrant area. Transportation options include local buses with stops less than a 10-minute walk from the hotel. This Hanoi hotel is conveniently located for guests looking to explore the city's landmarks.

“What impressed me most is their commitment to service, especially for business and solo travelers; one staff member, Leia, earned consistent praise. The extensive conference facilities and pillar-less meeting rooms enhance its appeal for professional events. Then, families find a resort-like atmosphere, with tropical greenery and diverse amenities.”
Hotel logo
James DavidEditor-in-Chief at Spahotels
View all

Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Two-Bedroom Suite
2 persons
92 m² 
1 King-size bed
Shower
Bathtub
Premier King Room City View
2 persons
34 m² 
1 King-size bed
City view
Shower
Bathtub
Premier Twin Room City View
2 persons
34 m² 
2 Single beds
City view
Shower
Bathtub
Club Level Twin Room City View
2 persons
34 m² 
2 Single beds
City view
Shower
Bathtub
Click button to see more rooms
Show all rooms
Show all roomsLess

Price and Room Availability

Check availability and prices for your dates now!

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Golf course

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Children's pool

Facilities for people with disabilities

  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Garden area
  • BBQ facilities
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Sitting area
  • Terrace
  • Dining table
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Parquet floor
Show more

Dining Onsite

At Sheraton Hanoi West, guests are invited to embark on a culinary adventure through diverse flavors and memorable dining experiences. From authentic local delicacies to comforting international favorites, each venue boasts distinctive ambiances that cater to families, romantics, and solo diners alike.

The Market

International and Local
Ambiance
A warm and family-friendly environment, combining traditional elements with a modern touch, perfect for casual gatherings or special occasions.
Key Offerings
Guests can savor a wide array of dishes, from Vietnamese classics to global favorites, including seafood, steak, sushi, and grilled options. The restaurant also provides Halal, Kosher, vegetarian, vegan, gluten-free, and dairy-free meal types to accommodate all dietary needs.
Reservation
Not needed.
Open daily from 06:00 to 22:00.

Location

36 Le Duc Tho Street, My Dinh 2 Ward, Nam Tu Liem District, Hanoi, Vietnam, 10000
Map view
36 Le Duc Tho Street, My Dinh 2 Ward, Nam Tu Liem District, Hanoi, Vietnam, 10000
Nearby
Sinh vien Cong giao Phu My
580 m
Restaurants
Adobi Buffet
590 m
Nguyen Co Thach Street 3rd Floor
Gapama Coffee Shop
1.0 km
Number 1
Alafolie Bakery
900 m
No 12A
Thien Loc Restaurant
1.1 km
101-102
Explore Hanoi
Local Delights Near Sheraton Hanoi West
Top Attractions
Activities
Dining
Entertainment
Hanoi Museum
20 minutes walking
Hanoi Museum showcases Vietnam's diverse heritage through innovative displays. Admission is free on Sundays.
Vietnam Museum of Ethnology
10 minutes drive
Vietnam Museum of Ethnology offers in-depth insights into the country's ethnic groups with outdoor exhibitions and guided tours.
My Dinh Stadium
10 minutes walking
My Dinh Stadium hosts major sporting events and concerts, making it a hub for local entertainment and community events.
Cau Giay Park
10 minutes drive
Cau Giay Park features walking trails and fitness areas, perfect for relaxation or a leisurely stroll amidst nature.
Sin Vien Cong Giao Phu My
7 minutes walking
Sin Vien Cong Giao Phu My hosts local festivals and markets, offering a vibrant cultural experience close to the hotel.
Adobi Buffet
8 minutes walking
Adobi Buffet features a variety of Vietnamese and international dishes in a casual setting. Reservations recommended.
Bia Tuoi Tiep
13 minutes walking
Bia Tuoi Tiep offers local beer and traditional dishes, popular for its relaxed atmosphere and outdoor seating.
CGV CINEMA IpH
20 minutes walking
CGV CINEMA IpH screens the latest blockbusters in a modern setting, perfect for family-friendly outings.
Hoang Office Hanoi
10 minutes walking
Hoang Office Hanoi offers karaoke and live performances, ideal for a fun night out with friends or family.

Getting around
City Centre
Hanoi11 min  ·  7.0 km
Airports
Noi Bai International Airport (HAN)41 min  ·  26.9 km
Cat Bi International Airport (HPH)195 min  ·  129.6 km
Train
Ha Noi Railway station12 min  ·  7.7 km

Reviews and Ratings

Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.6
8.6/10 based on 138 reviews
Rod
United States, March  2025
7.0/10

My stay at Sheraton Hanoi West was quite pleasant overall, but it's important to note that it's a bit far from the main tourist attractions. The elegance of the hotel and its friendly staff really stood out, while the dining options had some hits and misses. I loved the spacious room and amenities but had some issues with the breakfast variety and room service.

Rooms
8.0
The room was spacious and had a huge flat-screen TV. However, the AC was a bit too cool for my liking, and there was no bidet in the bathroom, which is a common feature in many upscale hotels in Asia.
Service
9.0
The staff were incredibly friendly and attentive. They made sure I felt at home, and the check-in process was smooth despite the deposit policies.
Location
6.0
It's about a 30-40 minute ride to downtown, which can be a hassle for tourists. The surrounding area is still developing, and there weren't many convenient stores nearby.
Dining
7.0
Breakfast at the Lackah restaurant was plentiful, with some great options like Korean bibimbap and pho. Room service could improve, though, as I found it uncomfortable to dine at the business desk without a serving cart.
Facilities
7.0
The gym and pool were nice features, although the pool is visible to those using the elevators. My experience at the spa was okay, not extraordinary, but the massages were decent.
William
United States, December  2024
5.8/10

I really enjoyed my stay at the Sheraton Hanoi West, but there were a few hiccups. The staff were incredibly friendly and attentive, which made a huge difference. However, the location was a bit far from the Old Quarter, making it less convenient for sightseeing.

Rooms
8.0
My room was spacious and well-maintained, with a big comfy bed that I loved. I felt very relaxed during my stay.
Service
9.0
The staff were welcoming and ready to help at every turn, which made my experience much more enjoyable.
Location
6.0
It's about a 45-minute taxi ride from the Old Quarter. While it was nice to be away from the hustle and bustle, it definitely took some extra planning to get around.
Dining
7.0
The dinner buffet at the hotel was a good surprise, featuring a solid variety of Asian cuisine. However, I felt the Regency Lounge could use a bit more food variety during dinner.
Facilities
7.0
The hotel offered many useful facilities, but the steam room was out of order during my visit, which was a letdown.
Nathaniel
United States, December  2024
5.0/10

My stay at Sheraton Hanoi West was largely pleasant, offering elegant surroundings and friendly service, though there were a few drawbacks. The spacious rooms were a highlight, though I found dining options to be average. Additionally, the location, while decent for business, felt a bit removed from the bustling heart of Hanoi.

Rooms
8.0
The room was spacious and comfortably appointed, with a large flat-screen TV and a nicely designed bathroom that featured both a shower and bathtub. I appreciated the free WiFi, though the connection faltered outside my room.
Service
9.0
Staff service was commendable, as they were attentive and friendly, ensuring I felt welcome throughout my stay. I enjoyed the warm interactions, especially with staff like Quahn and others at the restaurant.
Location
7.0
The hotel is situated a 30-40 minute ride from downtown Hanoi, making it less convenient for sightseeing. While there is a nearby supermarket, the area is still developing, which made finding additional amenities challenging.
Dining
6.0
Breakfast at the Lackah restaurant offered a variety of options, including tasty pho and Korean bibimbap. However, I found the dinner choices to be lacking and would suggest sticking to a la carte options.
Facilities
7.0
The hotel features a nice swimming pool and a spa, although I felt the spa services could be improved. My experience with room service was less than ideal, especially since there wasn't a serving cart for my late dinner.
Marie
United States, November  2024
5.0/10

My stay at Sheraton Hanoi West was quite pleasant, with great service and well-maintained facilities. However, I found the location a bit far from the main tourist areas, and I struggled with the comfort of the bedding in my room.

Rooms
6.0
I had a king room that was spacious and clean, but the mattress felt too soft for my liking and the pillows didn't provide enough support. The shower only had a ceiling spray, which was a bit inconvenient.
Service
8.0
The staff were incredibly friendly and attentive, making sure I felt welcome throughout my stay. Their commitment to service really stood out to me.
Location
6.0
While the hotel is across from a Highlands coffee shop, it's quite far from the tourist attractions. A taxi ride to the Old Quarters takes around 30-40 minutes.
Dining
7.0
The breakfast offered a good variety and was tasty, making dining convenient. However, I would have liked more options available for dinner.
Facilities
8.0
The gym was well-equipped, and the pool looked lovely for a relaxing dip. Overall, facilities were more than adequate.
Joseph
United States, November  2024
5.6/10

I had a wonderfully relaxed stay at Sheraton Hanoi West, with the service really standing out. The room was spacious and clean, overlooking the swimming pool, while the breakfast had decent options but could use a bit more variety. However, I did encounter some noise issues, which detracted a little from my experience. Overall, it was a pleasant stay, and I'm definitely considering a return for the nice hospitality.

Rooms
9.0
My room was spacious, clean, and included all the amenities I needed, like a shower and bathtub. The view of the pool was a nice touch.
Service
10.0
The staff was friendly and attentive, making sure to remember details about my stay, which really enhanced the experience.
Location
8.0
While it's a bit far from the Old Quarter, the location was still convenient for getting around, and there was less traffic than in other areas.
Dining
7.0
Breakfast had a good selection, but there could be more options, especially for vegetarians. Still, it was definitely value for money.
Facilities
9.0
The facilities were well-maintained, including the pool and other amenities offered, like shuttle service which made moving around easier.
Access exclusive early booking discounts.
Choose your spa escape today!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A full breakfast is served at the price of VND 635,250 per person per day. 
Pets
Pets are allowed on request.
Languages
English, German, Japanese, Chinese, Turkish, Korean, Hindi, Armenian, Vietnamese
Number of floors:
25
Number of rooms:
500
FAQs
About Sheraton Hanoi West
What is the distance from Sheraton Hanoi West to Noi Bai International Airport?
The hotel is 30 km from Noi Bai International Airport, taking approximately 30 minutes by car.
What are the check-in and check-out times at Sheraton Hanoi West?
Check-in is at 15:00 and check-out is at 12:00.
Does Sheraton Hanoi West offer on-site dining options?
On-site dining options include Lackah restaurant, serving international and Vietnamese cuisine.
Is breakfast available at Sheraton Hanoi West?
Breakfast is available for an additional charge of 635250 VND.
What amenities are included in the rooms at Sheraton Hanoi West?
Rooms feature air conditioning, a flat-screen TV, and complimentary Wi-Fi.
Are there fitness facilities available at Sheraton Hanoi West?
The hotel includes a 24-hour fitness center and an outdoor swimming pool.
Is parking available at Sheraton Hanoi West?
Complimentary private parking is available on-site without the need for a reservation.
What business services does Sheraton Hanoi West provide?
The hotel offers a business center and meeting facilities with 10 meeting rooms.
What leisure activities are available at Sheraton Hanoi West?
Guests can enjoy spa services, a poolside bar, and themed dinner nights.
Which nearby attractions are accessible from Sheraton Hanoi West?
Nearby attractions include the Vietnam Museum of Ethnology and Hanoi Temple of Literature.
What languages are spoken by the staff at Sheraton Hanoi West?
The staff at the hotel primarily speaks English and Vietnamese.
Is the Sheraton Hanoi West designed for families?
The hotel features family-friendly amenities, including a children's pool and cots.

Next best alternative

Consider them for your next trip.
Check-in
11Dec2025Select date
Check-out
12Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Need more options?
Check Top hotels near Sheraton Hanoi West
Majestik Hotel Hanoi Interior photo
Mobile-only price

Majestik Hotel Hanoi

8.0
Great119 reviews
239m from property
USD 21USD 18
per night
그레이스 호텔 Grace Hotel & Residence Hanoi Food photo
Mobile-only price

그레이스 호텔 Grace Hotel & Residence Hanoi

9.1
Perfect111 reviews
1423m from property
USD 63USD 56
per night
Epic Tower Swiss-Belresidences Hanoi Skyline photo
Mobile-only price

Epic Tower Swiss-Belresidences Hanoi

8.9
Great65 reviews
1473m from property
USD 91USD 81
per night